Hi there! This website www.nourishmindbodynutrition.com.au is owned and operated by me, Lina Galatola, the owner of Nourish Mind + Body Nutrition – ABN 93 513 329 437 . If you have any questions or need further information, please contact:
0421 031 006
I comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
If you engage with me via this website, or choose to become my client I may ask to collect the following kinds of personal information from you, including:
INTERESTS & PREFERENCES
This information is collected as part of the comprehensive, holistic, initial consultation.
I may collect your personal information by various means including:
I use this information to:
I will only collect your personal information:
I understand that some personal information is particularly sensitive.
I will only collect sensitive information by methods that are reasonably secure, such as:
The reason why I collect this information is:
The collection of this information is necessary as it allows me to provide you with the best possible service, tailored to your specific needs. In order to develop an appropriate, comprehensive and effective treatment plan tailored to your needs, sensitive information must be collected.
The sensitive information I ask you to provide for this purpose may include:
This information is only collected, however, if and when the client wishes to discuss these issues.
I am committed to securely storing and handling your sensitive information.
All sensitive and private information is stored securely (under password) digitally, and also in hard copy in a lockable filing cabinet. No other party has access to either these digital or hard copy files.
Sensitive information may be collected from children under the age of 18.
Personal details will be collected from minors (children) in the course of a consultation with a minor. Parents/guardians are required to be present during the consultation. The information collected will be specific to the child’s presenting signs, symptoms and complaints, and will be collected with their parent/guardian’s full consent.
All archived sensitive materials are retained for the mandatory 7 years, and then securely destroyed after this time. Similarly, digital files will be permanently deleted from all computer locations. For minors, records will be retained for 7 years from their 18th birthday, and destroyed thereafter, in accordance with the law.
I am subject to the following regulations regarding the collection of personal information:
As a practitioner, I owe you a professional duty of confidentiality. I take this responsibility very seriously and will always strive to promote your best interests.
You may choose not to provide me with your personal information. However, if you choose not to be completely honest with me, I may not be able to provide you with the services that you request.
Reasons why I may disclose your personal information include:
In order to do this, I may share some relevant personal information – on a strictly need to know basis – with:
I will also disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example, where I have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to my functions or activities has been, is being or may be engaged in, and in response to a subpoena, discovery request or a court order.
If you have any concerns regarding the disclosure of your personal information, please do not hesitate to get in touch with me to discuss this personally.
I take the security of your personal information very seriously. I will handle and store your information with the utmost care and respect for your privacy and confidentiality at all times.
I will take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure.
I manage risks to your personal information by:
As mentioned above, your personal information may also be stored with a third-party provider, where it will be managed under their security policy:
You can contact me to access, correct or update your personal information at any time. Unless I am subject to a confidentiality obligation or some other restriction on giving access to the information which permits me to refuse you access under the Privacy Act, and I believe there is a valid reason for doing so, I will endeavour to make your information available you within 30 days.
Please contact me via email at email@example.com with your request. I will respond to your inquiry within 5 business days.
If I have reason to suspect that a serious data breach has occurred and that this may result in harm or loss to you, I will immediately assess the situation and take appropriate remedial action. If I still believe that you are at risk, I will notify the Office of the Information Commissioner and either notify you directly, or if that is not possible, publicise a notification of the breach on this website.